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Competition / Competitors We operate in a highly competitive and rapidly changing global market and compete with a variety of organizations that offer services similar to those that we offer. In addition, a client may choose to use its own resources rather than engage an outside firm for the types of services we provide. Our competitors include: Ÿ Information technology outsourcing and services companies. In addition to information technology outsourcing, these companies also offer consulting and systems integration capabilities for a complete solution. Ÿ “Big 5” accounting and consulting firms. Over the past few years, the “Big 5” accounting firms have built significant consulting operations with broad capabilities and geographic coverage. Many of these firms are currently undergoing restructuring to separate audit and consulting practices to meet regulatory requirements, as well as to gain access to equity markets. Ÿ Management and strategy consulting firms. These firms continue to focus on high-level corporate strategy for their traditional clients and emerging companies. Many have recently added a focus on information technology and electronic commerce strategy. Ÿ Specialized electronic business consulting firms. The fragmented nature of this industry, coupled with constant changes in technology, results in the formation of boutique consultants. The rapid rise of the Internet resulted in the emergence of many specialized services firms, typically focused on a small segment of the overall market, such as Web design and development. Ÿ Information technology product and service vendors. Product vendors offer technical consulting to support their own products while also maintaining alliance relationships with major consulting firms, and these organizations typically attempt to broaden their services beyond their product suites. We also compete with application service providers. Changes in our marketplace may create new, larger or better-capitalized competitors with enhanced abilities to attract and retain professionals. Our revenues are derived primarily from Fortune Global 500 and Fortune 1000 companies, medium-sized companies, governmental organizations and other large enterprises. There is an increasing number of professional services firms seeking consulting engagements with these organizations. We believe that the principal competitive factors in the consulting industry in which we operate include: Ÿ skills and capabilities of people; Ÿ reputation and client references; Ÿ price; Ÿ scope of services; Ÿ service delivery approach; Ÿ technical and industry expertise; Ÿ perceived ability to add value; Ÿ quality of advice given; Ÿ focus on achieving results on a timely basis; Ÿ availability of appropriate resources; and Ÿ global reach and scale.